10 Qualities to look for when Hiring Talent

Based on insights from over 7,000 managers

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Read time: 5 minutes

What I've Been Reading:

A MESSAGE FROM 'I HATE IT HERE'

A Chief People Officer shares her thoughts:

HR and People Ops professionals are burnt out. Period.

I Hate It Here is a weekly newsletter (and safe space) for the HR pros that are tackling the weekly dumpster fire in their company. There’s a reason over 40,000 people read it already.

In this newsletter, we highlight one thing we love, see as innovative, and find interesting within the workplace.

  • LOVE: The 10 most important qualities to look for when hiring talent

  • INNOVATE: 5 recruiting strategies for improving the candidate experience

  • INTEREST: Employee onboarding vs. orientation

WHAT WE LOVE:

I asked 7,500+ people "What are the most important qualities to look for when hiring talent?"

These were the best answers I received and a question you can use to identify it while interviewing:

1. Enthusiasm, passion, and taking initiative

Question - Describe a time when you exceeded people’s expectations.

2. Willingness to learn

Question - How do you respond to feedback?

3. Ability to communicate effectively

Question - How do you prefer to communicate with co-workers?

4. Soft Skills/Emotional Intelligence

Question - What three words would a current manager/colleague/direct report use to describe you?

5. Interest in your role and company

Question - What motivates you to do your best work?

6. Long-term potential

Question - What are your plans for the next five years?

7. Culture addition...not fit... but addition

Question - What superpower will you bring to our team/company?

8. Ability to thrive in ambiguity

Question - How do you handle stress or tight deadlines?

9. Curiosity and character

Question - How have you changed over the last five years?

10. The ability to listen to feedback and act on it.'

Question - Describe a time you faced a challenge at work and how you handled it.

WHERE WE SEE INNOVATION:

It has never been harder to find talent so you need to make sure that your candidate experience is a strong one.

A stat that really jumped out to me - "Many firms struggle to keep candidates engaged, with most companies facing an 80% drop-off rate during their employee application process."

It's important to remember that your candidates are also "interviewing" you to see if this is somewhere that they want to work.

I loved these 5 recommendations addressed in this article:

  1. Prepare your hiring managers - Train your managers to be prepared to present a compelling Employee Value Proposition (EVP) for why they are an ideal fit.

  2. Personalize communication - Keep your candidates informed with a quick personalized text or email to show that they are a valued potential member of your organization.

  3. Keep candidates informed - Leaving a candidate in the dark doesn't set the tone for how you want your organization to be viewed.

  4. A mobile-first approach - Make it easy on the candidates so that they can do everything from their phone.

  5. Work with an experienced recruiting partner - It's difficult but important to get the right balance of technology vs human touch and experienced professionals can help with this.

WHAT INTERESTS US:

Anybody that follows me on LinkedIn or Twitter knows that I am obsessed with new hire onboarding.

I believe it sets the tone for keeping that individual with your organization and a strong new hire onboarding process builds the momentum that can make them productive even quicker.

I like how this article differentiates onboarding vs. orientation and describes the needs for both.

ACTIVATE CORNER:

I have a few spots left to work with organizations that need help with new hire onboarding. If you are interested in working with me, please fill out the below form or send me a message at harris@activateonboarding.com, and I will be in touch.

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